Sales Terms

Ordering and buying
From the EMIC’s music store you can order and buy scores (printed matters or downloadable PDF-s), CD-s and DVD-s, old sheet music and books. Invoice will be issued to the customer’s email right after placing an order. By purchasing from the EMIC’s office, invoice could be compiled also on spot. According to choice of the customer, goods will be shipped as a marked maxi letter or postal package in 7 days after the payment, or will be available at the EMIC. Scores in PDF format will be available from the link sent by EMIC to customer’s e-mail address. Digital products are non-refundable. Products which are below standard or damaged by EMIC’s fault will be replaced within 4 weeks after receiving a claim.

Rental of orchestral material
Orchestral material is available only for rental. Orders should be placed to the email address emic@emic.ee. Copying of orchestral material is forbidden and it must be returned to the Estonian Music Information Centre.
In the order, please specify:
- the composer and title of the composition
- the code of the composition and the number of required copies
- the list and number of the parts
- information about the performance(s)
- the latest date of delivery
- for private person: name and postal address
- for institution: requisite data, name and contact data of the person responsible, postal address
- way of delivery (via postal service or at the office of the EMIC)
On ground of the ordering data, invoice will be compiled and issued to the customer.
In detail, rental is regulated by the following documents:
• Rental Terms
• Rental Price List

Payment
All prices are given in Euros. The basis of the payment is the invoice sent by Estonian Music Information Centre. As EMIC is not liable to account for VAT, prices also do not include the VAT.
There are three ways of payment:
*Via bank transfer
*At the EMIC’s office (in cash or via internet bank)
*Credit card payment (Visa, Mastercard) on EMIC’s web page

Credit card payment (Visa, MasterCard)
After an order has been placed, the client is automatically directed to the payment page of E-Commerce Payment Gateway interface, where he shall insert his card data. E-Commerce Payment Gateway interface authorises the transaction at the bank through Nets Estonia AS. After entering the card number, security code and expiry date, the payment is authorised by the client's bank. When the system requests the card data, the SSL, MasterCard SecureCode, Verified by Visa will be used, ensuring that the exchanged information cannot be copied or altered by unauthorised persons.
Privacy and data protection
Estonian Music Information Centre guarantees that all personal information will be handled in compliance with the highest standards, and EU regulation. Estonian Music Information Centre does not have access to any bank or credit card information.
In case of any problems or questions regarding ordering don’t hesitate to contact the EMIC by the e-mail emic@emic.ee or phone +372 6454395.